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FOR CHANNEL PARTNERS

Start with TIXA.

Understand the range. Show what it can do. Plan your first customer project with confidence.

Start learning ↓
A living room with warm lighting and curtains
Begin with a better
day at home.
01 / THE IDEA

Start with the person.
Then the product.

TIXA brings smart controls to everyday life: lighting, curtains, compatible appliances and access. Start with what the customer wants to make easier, then choose the right devices for their home.

Explore everyday solutions ↗
“I want a comfortable evening.”

Show a lighting scene, a switch schedule or a compatible curtain control.

“I want to keep my switches.”

Explain how a retrofit module works behind a suitable existing switchboard.

“I want controls that suit my interiors.”

Compare TouchX glass panels with Mosaic Pro modular controls.

02 / KNOW THE RANGE

Choose the right starting point.

Three approaches to wall controls. Each has a different role; confirm the selected model, wiring and connected loads before recommending a setup.

KEEP EXISTING SWITCHES

Retrofit controls

Modules behind a suitable switchboard add smart control while keeping compatible wall switches.

Understand retrofit ↗
A GLASS CONTROL SURFACE

TouchX panels

Glass touch panels with layouts, finishes and icons chosen for the room. Confirm the panel size and control options.

Explore TouchX ↗
BUILD A MODULAR PLATE

Mosaic Pro

Modular controls selected for a compatible plate. Vpro suits Vihaan; Rpro suits Roma. Check the required module function.

Explore Mosaic Pro ↗

Then build around the room.

Check compatibility before promising a feature. BLDC fans do not use conventional fan-dimmer speed control. Curtain app and voice operation need a compatible controller. Lock features vary by model.

03 / SEE IT WORK

Watch a lesson.
Try a simple demonstration.

Start with everyday controls, then choose the product family you are learning. The latest installation and reset uploads are grouped under “Latest uploads”.

TIXA / VIDEO TUTORIALS

Watch. Understand. Get started.

34 tutorials from Tixa Smart. Choose a topic, then a video. Match the product version shown; older tutorials may use a different app layout.

Overview of modular touch controls and app settings. Match the module to the correct plate series: Vpro for Vihaan and Rpro for Roma. Features depend on the selected module.

  1. Show one useful action.Turn on a light or operate a compatible control. Explain the customer’s benefit.
  2. Show another way to control it.Use the app or a supported voice assistant on the configured demonstration setup.
  3. Let the customer try.Walk through a routine they would use, and explain what the selected setup includes.
04 / YOUR FIRST PROJECT

From a conversation
to a clear plan.

Use this checklist when discussing, quoting and handing over a customer’s setup.

Understand the home
  • Record the city, room list and whether the home is existing, new or being renovated.
  • Ask what should become easier: lighting, curtains, appliances, access or a daily routine.
  • Collect the floor plan, switchboard photos and preferred finishes. A qualified installer checks inside the boards.
Confirm the product selection
  • Check the exact model, board space, plate series, loads and two-way switching needs.
  • Record curtain measurements, door details and any required controllers or accessories.
  • Confirm app, voice and network requirements for the chosen devices.
Prepare a clear quotation
  • List model codes, quantities, finishes and room assignments.
  • Separate product supply, accessories, installation and setup as applicable.
  • Confirm current pricing, availability, warranty terms and service coverage with TIXA. Trade terms are discussed directly.
Install, demonstrate and hand over
  • Use a qualified installer and the diagram for the exact supplied model.
  • Test wall controls, app controls, supported scenes and the agreed functions.
  • Give the customer the correct guides and support contact. Explain the Wi-Fi change process before they change their router details.