Manage devices, connect your voice assistant, set timers or create a scene. Follow a guide for your installed setup. Paid Smart services are labelled separately.
Before you begin
Use the correct Tixa home and account. Check that each device responds in the app, use clear device names, and keep internet available for cloud voice control. Functions vary by model and app version.
VOICE / AMAZON
Say it with Alexa.
Link your Tixa account once, then use the names of your compatible devices in everyday commands.
Tixa → Settings → Voice Control → Amazon Alexa
Start in Tixa
Make sure the device works in the Tixa app. Give it a distinct name, such as Bedroom Light, and check that it is online.
Link the Tixa skill
Open Settings → Voice Control → Amazon Alexa and follow the account-linking tutorial below. In Alexa, enable the matching Tixa smart-home skill and sign in with the Tixa account that contains your devices.
Discover and organise
Complete device discovery in Alexa. Check Devices, assign the discovered controls to rooms or groups, and avoid duplicate names.
Try one command
Say “Alexa, turn on Bedroom Light.” Check the real device. Start with on/off; brightness and other commands are available only where the device exposes them.
Check if it doesn’t workIf nothing is discovered, check the linked Tixa account and internet connection. If a command fails, check the exact device name and test the same action in Tixa first.
Connect supported devices to Google Home, organise their names and rooms, then try voice control with Google Assistant on a compatible device.
Tixa → Settings → Voice Control → Google Assistant
Check the device in Tixa
Use the Tixa account that owns your home. Make sure the control is online and responds in the Tixa app before linking it.
Follow Tixa’s linking tutorial
Open Settings → Voice Control → Google Assistant. In Google Home, use Add → Device and the option to add a device another way or link its app. Search for the Tixa service shown in the tutorial and complete account linking.
Choose the home and room
Check which supported devices have appeared. Assign them to the correct home and rooms, and use clear, unique names.
Test voice control
Try “Hey Google, turn on Bedroom Light.” Check that the intended light responds. Use only the controls available for that device in Google Home.
Check if it doesn’t workIf a device is missing, verify account linking and whether that model supports Google Home. Internet, Wi-Fi and both services need to be available for cloud control.
Create a Siri shortcut for an individual switch or a scene, then ask Siri to run it by name.
Switch: Devices → room → switch Settings → Add to Siri Shortcuts. Scene: Automations → Scenes → scene’s options → Add to Siri Shortcuts.
Choose a switch or scene
For a switch, open Devices → room and its Settings button. For a scene, open Automations → Scenes and the scene’s options. Confirm the switch or scene works in Tixa first.
Choose Add to Siri Shortcuts
Use Add to Siri Shortcuts for the selected switch or scene. Switch shortcuts turn that appliance on or off; a scene shortcut runs the actions you already configured in that scene.
Choose the action and name
Follow the shortcut prompts on your iPhone, select the offered action or scene and give it a distinct name. Complete any required permissions and test the saved shortcut in Shortcuts.
Ask Siri by name
Activate Siri and say the shortcut’s name, for example “Bedroom Light On” or “Movie Time”. If the shortcut opens an app while your phone is locked, Siri may ask you to unlock it.
Check if it doesn’t workCannot find Add to Siri Shortcuts? Check the switch’s Settings or the scene’s options rather than Settings → Voice Control. Available actions depend on the device and iPhone app version. Siri Shortcuts does not by itself mean Apple Home / HomeKit support.
A scene brings selected controls together so you can start a familiar moment without operating each device separately.
Tixa → Automations → + → Scene
Name the moment
Open Automations, tap +, and choose Scene. Enter a name or use a suggestion such as Goodnight Scene, Movie Scene or I’m Home!, then continue with Next.
Choose the actions
In the remaining setup, select the devices and the state you want for each. Include only actions supported by the devices installed in your home.
Review and save
Check the rooms, controls and actions before completing the scene. A name or icon does not add a function to a device.
Test it once
Run the scene from Automations → Scenes. Check every included device, then adjust any action that does not match the result you wanted.
Check if it doesn’t workIf one action fails, test that device separately. Check connectivity, room selection and supported functions. Account permissions and app versions can change which controls are available.
TIXA / CHOOSE THE START
Let a time or condition start it.
Use a Routine for a timed collection of actions. Use a Workflow when you want a supported condition to trigger actions.
Tixa → Automations → + → Routine or Workflow
Choose the right type
Tap + in Automations. Select Routine for a timed routine, or Workflow for condition-based automation.
Set the trigger
For Routine, enter a name and use Trigger Time → Select before Next. For Workflow, choose a condition available for your connected devices; do not assume every sensor can be a trigger.
Add and review actions
Choose the actions that should follow. Review the devices, timing and any repeat or condition options offered in your setup, then save.
Test and maintain
Confirm each action individually, then check the routine at its next trigger. Revisit it when your daily schedule or device names change. Avoid a second automation that immediately reverses the first.
Check if it doesn’t workTixa routines, Alexa routines and Google Home automations are managed in their own apps. Choose one place for each automation to avoid duplicate actions. Check Lock Home if a previously working routine stops.
TIXA / ON TIME
Choose the time. Choose the days.
Set a compatible switch to turn on or off at a chosen time. Use a repeating schedule for daily or weekly habits.
Tixa → Settings → Schedules/Routines
Find the correct switch
Open the room and the switch you want to schedule. Follow the scheduling tutorial below for the device’s schedule controls.
Choose on or off
Select the desired action and time. Confirm morning/evening correctly if the time picker uses AM/PM.
Choose repeat days
Use a one-time schedule or select the days for a repeating schedule. If you want both on and off times, add and review both actions.
Review and verify
Check Settings → Schedules/Routines to review saved entries. Verify the next run and edit or disable schedules when they are no longer needed.
Check if it doesn’t workCheck the saved time and days, device connectivity and any other routines for that switch. Lock Home can disable schedules and automations when that quick action is selected.
Lock Home combines shutdown choices and activity alerts. Review the options before applying it to your home.
Tixa → Home → padlock button → Lock Home
Review the quick actions
Disable Schedules and Automations pauses those actions when selected. Turn off everything is a separate choice. Select the behaviour you want before continuing.
Choose activity alerts
The screen offers alerts when a switch is manually turned on or off, and when motion or presence is detected. Detection requires compatible devices and a working setup.
Choose notification channels
App Push is marked FREE. WhatsApp and Email are marked PRO and require the applicable subscription. Check app notification permissions and the available services.
Apply only after review
Review the whole screen, then tap Lock Home when you intend to apply it. When you return, check the home’s lock state and verify that the schedules and automations you need are enabled.
Check if it doesn’t workLock Home is an app mode; it does not physically lock a door. If routines stop after using it, check the selected disable option. Notification availability depends on devices, connectivity, permissions and subscription.
Use home and room settings to organise your installed devices, then check their status before creating shortcuts or automations.
Tixa → Settings → Homes, Rooms or Devices
Choose the correct home
Check the home name in the app. Use the Home selector to enter another home you have access to. Settings → Homes also lists your registered homes.
Organise your rooms
Open Settings → Rooms to review your rooms. A room’s details offer Edit; use clear names that match your home before adding controls.
Review each device
Open Settings → Devices and select a device. Its details show its name, type, assigned home and room, network, firmware and online status. Edit lets you change the displayed name and room.
Keep names and status clear
Use distinct device and appliance names. Where shown, Device Health and Device warranty offer additional information. Review changes before applying them.
Check if it doesn’t workAccess and settings vary by home permissions and device. Adding a device requires its own pairing instructions; do not reset an installed device just to rename it.
TIXA / TIME AND ACTIVITY
A timer for now. An alert for later.
A schedule, an automatic shut-off timer and a one-time timer do different jobs. Choose the option that matches what you want to happen.
Tixa → Devices → room → appliance Settings
Choose the correct appliance
Open its Settings button in the room. Review the appliance name and device before changing a timer. The available options depend on the device.
Choose how timing should work
Schedule sets an on/off action for a chosen time. Set Auto Turn-Off Timer turns the appliance off after the configured duration whenever it is turned on. Create Timer sets a one-time on/off action after a duration and offers timer cancellation.
Set a running alert if needed
Appliance Running alert notifies you when the appliance has been running longer than the selected duration. An alert is separate from a timer that turns it off. Review the options before saving.
Check history and notification settings
History shows the switch toggle history for today. In Settings → profile icon → Preferences, review Receive Notifications and the relevant notification filters. Phone notification permissions also affect delivery.
Check if it doesn’t workCheck existing schedules, workflows and Lock Home before assuming a timer failed. A notification does not itself switch an appliance off. Available timings, actions and alerts vary by model.
TIXA / UNDERSTAND USAGE
Know what the number represents.
Tixa offers estimated energy settings for supported switches. Compatible energy meters provide measured power and consumption, including phase readings on supported three-phase models.
In Preferences, review Enable Estimated Energy. Apply the preference only if you want to use the feature.
Enter the appliance details
Open Estimated Energy in the appliance’s settings. The form asks for wattage and offers brand, model, year of manufacture, energy rating and type of load. Use the details of the appliance actually connected to that switch.
Read estimates as estimates
Estimated Energy calculates usage from the information supplied. It is not a meter reading or a guarantee of your electricity bill. Device and room dashboards may show running hours, power and consumption depending on the installed hardware.
Open the installed energy meter
In Devices, choose its room and open the energy meter card. The reviewed three-phase meter shows Live Power, today’s consumption graph and Daily Usage in units. Phase I, II and III show current, voltage, power factor (PF) and phase angle. Apparent Power and Reactive Power are also displayed; available readings depend on the meter model.
Review costs and targets
Set Avg Cost asks for an average cost per unit in rupees. Use your own applicable rate; a calculation from this average is an estimate and may not include all bill charges. Monthly Target provides Setup and Edit controls for total device energy usage. Review the selected meter and period before setting a target.
Check history and advanced options
Switch History shows today’s toggle history. The reviewed meter also offers in-device Automations based on current, voltage and PF, and a Safe Mode entry for fluctuations. Available controls depend on the model; confirm supported actions and configuration with Tixa before setting them.
Check if it doesn’t workMissing or incorrect appliance details affect estimates. A sensor value shown as a dash is not a confirmed zero reading. Ask Tixa which hardware supplies measured power or energy for your setup.
TIXA / COMPATIBLE IR CONTROL
Find the remote that fits your appliance.
The app provides remote layouts for compatible appliances. The demo includes TV, DTH, AC, projector, sound system, Chromecast and a Custom Remote entry; availability depends on your installed controller and appliance.
Tixa → Remotes → select a configured remote
Start with a configured remote
Open Remotes and select the appliance in the correct room. If the list is empty, use the controller’s setup guide or ask Tixa to confirm how to add the matching remote.
Use the TV controls offered
The TV screen includes power, input, menu, number entry, channel, volume, mute and navigation controls. Available keys and working commands depend on the remote profile and TV model.
Use the AC controls offered
The AC screen provides on/off, temperature, mode, fan speed and Schedule controls. Use the settings supported by the appliance and its selected remote profile.
Check the actual result
Confirm that the appliance responds to the intended command. The app’s displayed remote settings alone do not prove that the appliance received the command. Use clear room and appliance names when several remotes are configured.
Check if it doesn’t workConfirm compatible control hardware, network availability, the selected remote profile and the controller’s placement. Remote layouts can expose keys that do not work on every appliance.
TIXA / BUTTON AUTOMATIONS
Give each button the action you need.
Scene Remote and Panic Button can run a scene, control a switch, or send a notification or alert through supported automations. Tixa confirmed these action types; the controls below were reviewed in Kiot. Available actions and gestures depend on your device and app version.
Devices → room → Scene Remote or Panic Button
Check the device
Open the device’s configuration in its room. Settings → Devices shows its registered name, room and Gateway entry. The reviewed devices use HomeSync, a Zigbee gateway. Review battery and signal indicators where shown.
Select a button and gesture
The reviewed Scene Remote has Button 1–4, each with Single Tap, Double Tap and Hold sections. The reviewed Panic Button has Button 1 with Single Tap and Double Tap; Hold was not shown. Choose the button and gesture you want to configure.
Assign a supported action
Use Edit for an existing assignment, or Add automation where offered. Choose an available action such as running a scene, switching a device, sending a notification or sending an alert. Check the scene, target switch, message and any available delivery channel before saving.
Review and test the assignment
Reopen the gesture section to confirm the saved action. When ready, test the intended press and check the scene or switch result and notification or alert delivery. For messages, check app notification permissions, connectivity and any required service subscription.
Check if it doesn’t workA notification saying ‘Cancelled’ does not itself cancel other actions or alerts. Configure the required action explicitly. The Panic Button’s name does not automatically enable emergency calls. WhatsApp and email alerts require the applicable paid service where supported.
TIXA / MODEL-SPECIFIC CONTROLS
Use the controls your devices provide.
Room screens bring switches and compatible lighting together. Colour, brightness, groups and sensor values are available only with the relevant installed devices.
Tixa → Devices → room
Choose the room and control
Check the room name and appliance label before operating it. The demo shows switches, fan controls, colour-temperature lighting, smart plugs and grouped lights.
Review the available lighting controls
Use on/off, brightness or colour-temperature controls only where your model offers them. A switch connected to a standard lamp does not by itself add dimming or colour control.
Understand a group
A configured group lets you access selected lights together. Review which devices belong to the group before operating it or including it in a scene.
Identify the sensor and gateway
Open Settings → Devices and select the registered sensor. Check its name, type, home, room and Gateway entry. HomeSync is a Zigbee gateway. The reviewed setup includes Motion, Human, Temperature and Door sensors labelled Zigbee, plus a Vibration Sensor. Compatibility and controls depend on the installed model.
Review sensor history
In the room dashboard, open a supported sensor indicator. Motion, Temperature and Humidity open History with a date selector in the reviewed setup. Humidity history displayed a recorded value, while other entries or dates could show no data. Check the date, sensor and unit shown. ‘No Data available’ means no data is displayed for that view; it is not a zero reading or confirmation of a safe condition.
Use model-specific settings
Device settings include Device Health and Additional Settings. The reviewed Motion, Human, Temperature, Door and Vibration sensors show no additional settings available. Dashboard labels for light, gas or smoke do not prove that a corresponding sensor is installed. Gas and smoke device details were not available to verify. A dash does not confirm a safe condition or zero reading; check the installed sensor and its instructions.
Check if it doesn’t workFan dimmer compatibility depends on the controller and fan. Tixa’s conventional-fan dimmer configurations are not for BLDC fans. Sensor displays do not replace the device’s installation and operating instructions.
TIXA / SUBSCRIPTIONS
Choose the extra services you need.
Email Service, WhatsApp Service, Cloud Backup & Alerts and Home Summary are available to Tixa customers on a paid basis. Plan terms, eligible devices and supported events vary by service.
Tixa → Automations → Smart
Review the service
Open the Smart tab. Email Service and WhatsApp Service provide alerts for selected options. Cloud Backup & Alerts stores snapshots and video clips from events such as motion detection for selected cameras.
Check eligibility and plan terms
Open Cloud Backup & Alerts and review the available plans. Check the camera count, retention period, billing cycle, price and supported events in Plan Details. Retention is the number of days of event data available from the cloud. Confirm current pricing and terms in the app or with Tixa.
Manage existing plans
Once a plan is active, open My Subscriptions to review its configuration and selected cameras. Cloud Backup & Alerts is customisable there after purchase. Redemption Center supports eligible vouchers, and Home Summary is a separate paid service in the Smart tab.
Match alerts to your setup
Lock Home shows App Push, WhatsApp and Email channels. App Push is marked FREE; WhatsApp and Email are PRO channels requiring the applicable subscription. Compatible devices, selected alerts and connectivity still matter.
Check if it doesn’t workA subscription does not add unsupported functions to a device. Check the active plan, its eligible devices or events and the notification settings before troubleshooting delivery or backup.
A few things to check first.
It works in Tixa but not with my voice assistant.
Check which Tixa account is linked, whether the device is supported, and the device name in the assistant app. Refresh discovery or linked devices there after adding controls. Avoid naming two devices the same thing.
My scene works, but the timed action does not.
Review the saved trigger time, repeat days and enabled status. Check connectivity and Lock Home’s Disable Schedules and Automations option. Look for another schedule or routine acting on the same switch.
Can I use the same routine in several apps?
You can create automations in each supported app, but they do not automatically become one shared routine. Choose where to manage each trigger so that duplicate or conflicting actions are easier to avoid.
My app looks different from a tutorial.
Menu names and available actions may change by version and device. Use the current app screen as your guide and ask Tixa for help with your model. Do not share passwords or verification codes in a support message.
Tixa settings and demo screens reviewed on 1 October 2026. Sensor, energy-meter, Scene Remote, Panic Button and cloud-plan screens also checked in Kiot; availability in Tixa depends on the installed model and app version. Paid Smart service availability confirmed by Tixa. Linked videos may show earlier screens. Available actions vary by device and app version; assistant instructions link to their official help.
TIXA / INSTALLATION
Your device. The right guide.
Choose your device family and model to find installation diagrams, setup guides and manuals. View them here, zoom in or download a PDF. Each guide explains the models and steps it covers.
26 tutorials from Tixa Smart on YouTube. Choose a topic and video below. Older videos may show a different app layout or device version; check the model before following installation steps.
Use local-network control for compatible devices when internet access is unavailable. Your phone and supported devices must remain connected to the home Wi-Fi; remote access and cloud features may be unavailable.
Speed control is for conventional fans only. BLDC fans support ON/OFF switching only, without panel speed control.
For qualified installers. Isolate power before wiring. Match the exact model, terminal markings and supply arrangement. These diagrams and manuals are model-specific; contact Tixa if a label or connection differs from your device. Setup guides do not replace a matching wiring diagram. Two-way wiring applies only to models that support it.
Products other than TouchX and curtains: 1-year warranty.
Curtains: 3-year warranty.
Magnetic TouchX panels: 5-year service warranty. Confirm coverage and terms in your quotation or invoice.
For warranty help, send your model, purchase details and a description of the issue on WhatsApp. We’ll help you with the next step. Keep passwords and verification codes private.
A clear brief makes choosing the right controls easier.
Your project brief
Share the location, room list and whether this is a new installation or an existing home.
List what you want to control: lights, conventional fans, heavy-duty appliances, curtains, access or other devices.
Share photographs of the existing switch plates and visible product labels. Leave opening switchboards to a qualified installer.
Tell us your preferred finishes, plate brand, app or voice requirements, budget range and intended installation date.
Nominate one person to approve the configuration and any changes.
Before approving a quote
Check model names, quantities, finishes, plate compatibility and the circuits each device will control.
Check whether installation, accessories, app setup and any required controllers are included or separately priced.
Record any exclusions, site work and warranty wording in the agreed quotation or invoice.
02 · From enquiry to handover
A shared checklist for the customer, Tixa and the installer.
1 · Review the requirements
Use the project brief to identify suitable products. Have the installer check site wiring, load compatibility, switchboard space and the exact plate series.
2 · Agree the scope
Confirm the quotation, configuration and responsibilities before work begins. Record any later change and its cost or timing impact before proceeding.
3 · Prepare the site
Arrange access and a suitable installation time. Have the correct products, model-specific diagrams and the relevant network available.
4 · Install and configure
A qualified installer completes the electrical work using the exact device instructions. Configure supported app and voice features after installation checks.
5 · Test and hand over
Test each agreed function, record any unresolved items and show the customer how to use the controls and find support.
03 · Make responsibilities clear
Confirm who owns each step for your particular project.
Customer or project owner
Approve the product schedule and changes, arrange site access and identify the person who will own the app account.
Enter passwords and account verification codes privately.
Qualified electrician / installer
Verify the site conditions, device ratings and correct wiring diagram; complete installation and electrical checks.
Confirm any wiring changes or switchboard work needed before installation.
Tixa contact
Coordinate product selection and the agreed scope, provide available model-specific resources and identify questions that need technical confirmation.
Architect or interior designer, when involved
Coordinate locations, finishes, plate selection and furniture or curtain clearances with the customer and installer.
04 · Choose the right combination
Practical notes for choosing your Tixa devices.
Modular touch switches
Vpro fits Vihaan plates; Rpro fits Roma plates. Confirm the exact compatible plate series.
Each smart module occupies 2M: one fits 2M, two fit 4M and four fit 8M. Module space is different from the number of touch controls.
Compatible manual switches, sockets and other accessories from the plate brand can share the board.
Retrofits
Pro / LPF 1-switch: one normal OR one heavy-duty switch.
Pro / LPF 2-switch: one normal + one heavy-duty; 4-switch: three normal + one heavy-duty; 6-switch: five normal + one heavy-duty.
Nexa is for normal switch loads. Confirm the actual appliance load and the rating of the supplied device.
Fans
Fan speed control is for conventional induction fans. BLDC fans use compatible ON/OFF switching only; do not connect them to a fan-speed output.
Curtains and access automation
The curtain motor kit includes accessories and a remote, without fabric.
For app and voice control, include the compatible Pulse / curtain controller in the quote.
For gate motors and boom barriers, contact Tixa for the configuration and compatibility details before selecting a controller.
App and voice
Confirm which functions are supported by the exact device and selected voice platform. BLE-only access and remote access are different capabilities.
05 · Before installation
Use the guide for the exact model and hardware revision.
Installer checklist
Match the product label, terminal markings, load type and rating to the intended circuit.
Check neutral availability, switchboard space and plate fit where relevant.
Isolate and verify the supply is off before opening a switchboard or changing wiring.
Use the correct model-specific connection drawing. A setup video or app guide does not replace a wiring diagram.
If a terminal marking or drawing is unclear, obtain confirmation before connecting the device.
App setup checklist
Have the customer’s phone, app account and suitable network available. Follow the selected model’s network requirements.
Let the customer enter Wi-Fi passwords and verification codes privately.
Use clear room and appliance names. Enable only the access and integrations agreed with the customer.
06 · Leave with everything working
Complete this checklist together and record anything still open.
Function checks
Test each installed circuit using its relevant touch or manual control.
Test app control, supported voice commands and agreed scenes where included.
For conventional fans, check the supported speed controls. For BLDC fans, test compatible ON/OFF switching only.
For curtains, test the remote and any included app or voice control.
Customer handover
Explain normal operation and show where to find the matching installation and setup guides.
Confirm account ownership and review any installer access that is no longer needed.
Keep the final product list, model references, invoice and applicable warranty information together.
Record unfinished items with an owner and an agreed next update.
07 · Support starts on WhatsApp
Send the details once so the issue is easier to understand.
What to include
Your name, project location and room or device affected.
Model reference, purchase or installation date if available, and a photograph of the accessible label.
What happens, when it started and whether manual control, app control or both are affected.
A screenshot of the app message or a short video, if useful. Never send passwords or one-time codes.
Warranty summary
Products other than TouchX and curtains: 1-year warranty.
Curtains: 3-year warranty.
TouchX: confirm the applicable service / warranty coverage in the quotation or invoice.
For claim eligibility and the next step, contact Tixa with the product and purchase details.
Installation timing is confirmed after site assessment. Any installation estimate starts once products are delivered and the site is ready. It excludes order processing, supplier dispatch and delivery time. Dispatch, delivery and installation dates are confirmed separately.
Can I automate my existing home?
Often, yes. Retrofit controls can work behind compatible existing switchboards. An electrician needs to check wiring, neutral availability, box depth and appliance loads before we confirm the scope.
Do I need Wi-Fi or a hub?
Compatible Wi-Fi products connect to your home network. Zigbee devices require a compatible hub. We confirm the network, hub and power requirements for the exact products in your quotation.
What happens if the internet goes down?
Physical controls remain available. Local app control depends on the device and a working local network. Remote access, voice assistants and cloud-based functions may need an internet connection.
Where can I book an installation?
We arrange installation in Hyderabad. For other cities, contact us about product supply and installation requirements. Availability, delivery and charges are confirmed before you order.
How much will my setup cost?
Your quotation depends on the selected models, switchboard layouts and installation scope. We set out product, delivery and installation charges before you order. Trade pricing is shared directly with eligible business enquiries.